Westmark Anchorage Hotel

Great location. Room was a nice size and clean. Bed and pillows were comfortable. No need for a car, because you can walk all over downtown from this hotel. Front desk was extremely busy, but all staff was friendly. We were an hour early for check in, and they were unable to let us check in, but we went across the street to the Alaska Escape Room, spent a fun hour there, and then checked in without a problem. We asked for a late check out, but they had a cruise coming in and were only able to give us 30 minutes. They did keep our luggage for us for another few hours, so it was great. Room 1003 had a perfect view of Denali, since it was such a clear day.

The Westmark is very well located in downtown Anchorage, and most of the downtown area is easily walkable from the property. Service was excellent, Jannelle at the front desk was able to get us checked in early after our flight arrived super early and was a comforting presence throughout our stay. I wish every hotel I stayed at had someone like Jannelle at the front desk -- but everyone on the staff we encountered was helpful. Also, value for money is extremely good. Parking was convenient.

Our accommodations were good, and the location was excellent. The desk staff were very accommodating. We left the next day for a hotel next to the airport as we were going to have an early flight. We got a taxi,and we’re ready to leave the Westmark Hotel ,and told the driver where we were going, and he said that hotel had burned to the ground the night before. We then went back in to get another night at the Westmark and The desk staff Valorie was extremely helpful, and asked the manager if we could get a room, and he said absolutely no. I thought that was a little strange because the usual policy is to hold at least one room back for emergencies. We then tried 7 other hotels, and they were all full. Our only option was to sleep on a park bench with the Native Americans who were homeless, and either drunk, or drugged up. My wife is 71, and I’m 77. Needless to say my wife was freaking out. If I were by myself I would have been fine being a 2 tour veteran of 🇻🇳 Vietnam I can still hold my own. After several hours walking up, and down the streets with our luggage we found a Bed & Breakfast that had 1 room left. If we hadn’t found a room we were ready to call the police, and see if they had any ideas. Bottom line it was a scary , and stressful situation especially for my wife. Hopefully you will make some positive policy changes so no guests have to endure what my wife, and I went through. Sincerely, Richard W Cartmill.

-We were able to check in around 1pm. I was very grateful so we had a good rest between our two weeks traveling in campervan and the cruising to Vancouver on the next day. -Location is very handy. -Room is larger than I expected

Breakfast was good, front desk staff were amazing, especially Eddy the security guard Rooms were very large and bed was comfortable